Evaluating Contact Centre Operations in Indian Banks
06/17/2020
Currently one of our clients is trying to evaluate the Contact Centre Operations in Indian Banks. In this regards they are looking to connect with senior experts who can help us understand the overall operations at contact centres in Indian banks like typical size of such centres, bifurcation between inbound vs outbound etc. Professional from leading banks like: Axis, HDFC, ICICI etc will be preferred.
