Overview of Emerging Technologies in customer service Ecosystem.
02/10/2026
One of our clients wants to connect with experts who have knowledge of BPO technology landscape globally. They are trying to explore AI/GenAI initiatives in the industry, Customer service automation, Innovation adoption in trend and the practical outcomes of these initiatives. The experts who have Previously worked with Teleperformance, Concentrix, Foundever, Genpact, Wipro BPS, TCS BPS, Infosys BPM, Accenture Operations, Cognizant, EXL, HCLTech WNS, IBM etc. would be ideal.