Understanding BPO space in the UK Banking and Financial Services Industry
10/16/2025
One of our clients is looking to connect with an expert in the business process outsourcing (BPO) and customer experience space in the UK banking and financial services (BFS) industry. They are looking to understand the operational landscape, customer engagement ecosystem, vendor partnership dynamics, competitive landscape, future outlook, challenges and best practices of key players in this industry. Experts who have previously worked with or supported key players like Barclays, HSBC Holdings plc, Lloyds Banking Group, NatWest Group plc, and Standard Chartered plc, Genpact, Infosys BPM, WNS Global Services, Capita plc etc. would be ideal.
