Understanding BPO space in the US Healthcare Provider Industry
10/16/2025
One of our clients is looking to connect with an expert in the business process outsourcing (BPO) and customer experience space in the healthcare industry. They are looking to understand the operational landscape, customer engagement ecosystem, procurement dynamics, competitive landscape, future outlook, challenges and best practices of key players in this industry. Experts who have previously worked with key players like HCA Healthcare, Tenet Healthcare Corporation, CommonSpirit Health, Mayo Clinic, Cleveland Clinic, UnitedHealth Group’s Optum Health division etc. would be ideal.