Understanding BPO Engagements in the Business Services Industry
10/16/2025
One of our clients is looking to connect with an expert in the business process outsourcing (BPO) and customer experience space in the Business Services industry. They are looking to understand the customer engagement ecosystem, operational landscape, organizational dynamics, competitive landscape, future outlook, challenges and best practices of key players in this industry. Experts who have previously worked with key players like Exelon Corporation, Duke Energy Corporation, Southern Company, NextEra Energy, Pacific Gas and Electric Company (PG&E), Consolidated Edison (Con Edison) etc. would be ideal.
