Understanding dynamics of Indian Banking Sector 09/05/2025
One of our clients wants to connect with experts who have knowledge about Virtual Relationship Management operations in the banking industry. They are trying to understand the strategic rationale behind setting up and scaling VRM units, including customer segmentation, engagement models, range of services offered, and product distribution. The experts who have previously worked with the prominent players such as ICICI Bank, HDFC Bank, Axis Bank, Kotak Mahindra Bank, Yes Bank, State Bank of India, IndusInd Bank, and IDFC FIRST Bank, etc. would be ideal.