Understanding Complaint Trends in NBFC Collections in India
07/22/2025
One of our clients wants to connect with experts who have knowledge about the complaint analysis process in the NBFC collections space. They are trying to understand key patterns in complaints received, especially from delinquent customers, drivers behind complaint volume, resolution processes, regulatory concerns, and evolving operational best practices. The experts who have previously worked with prominent players such as TVS Credit Services Limited, Bajaj Finserv Ltd., Bajaj Finance Limited, Mahindra Finance, Muthoot Finance, and Shriram City Union Finance etc. would be ideal.
