Trends of CRM SaaS space across Technology & Service industry globally
01/09/2024
One of our clients wants to connect with the experts who have knowledge about CRM SaaS space across Technology industry globally. They are trying to understand about various sales practices of CRM SaaS players, major pain points in service providing, key challenges related to growth, typical procurement process of IT service firms in procuring such services, key purchasing criteria and typical customer's behavioural trends in this space. The experts who have worked with the prominent players such as Freshworks, Zoho, Zendesk, Salesforce etc. would be ideal.