One of our clients is currently working on a research project in the BPO market in Europe. They are trying to understand the CX outsourcing trends in the Telecom Utilities and auto loan verticals in Europe. Experts who have worked with prominent players such as Teleperformance, WNS, Concentrix, HGS, Vodafone UK, Virgin Media UK, Volkswagen Financial Services, BMW Financial Services, etc. will be ideal.
