Experts in outbound contact centers in Indian Banking Sector 04/20/2021
Currently one of our clients is trying to connect to experts in outbound contact centers in Indian Banking Sector. In this regards they are looking to understand the basic key performance indicators like typical conversion rate, average call handling time, %age utilization etc. Professionals from leading banks like HDFC, Axis, ICICI, IDFC, Kotak Mahindra etc will be preferred.