Understanding KPIs for Customer Experience Function within Banking Industry
01/05/2021
Currently one of our clients is looking to connect with experts who have an understanding about KPIs/KRAs of customer experience function within banking industry. Experts from leading players such as JPMorgan Chase, Wells Fargo, Bank of America, Ally Bank, Citibank, PNC bank, SBI, Axis, HDFC, ICICI, IDFC First, etc. would be preferred.
